How the Luxury Travel Agency Made a Huge Comeback

Posted by Tammy Murphy

February 18, 2016 at 6:00 PM


iStock_000060213648_Small-1Years ago, traveling in luxury meant little more than fancy transportation and expensive hotels. The travel concierges of yesteryear were tasked with relatively basic expectations when it came to putting together itineraries for the elite. 

So little was expected, in fact, that their jobs were largely relinquished to online trip planning platforms. In fact, online travel sites became the norm for booking travel.  

However, this shift in travel coordination combined with the rise of digital media created a niche market for those looking for far more than nice accommodations out of their vacation. To serve those discerning travelers, those looking for a true, one-of-a-kind global experience - not just a vacation - the luxury travel agency, as we know it today, was born. Here are a few additional factors that have contributed to the comeback of the luxury travel agency: 

Improved Economy

Travel concierges are currently experiencing a huge surge in business. With the upturn of the economy, people now have the extra cash to take leisurely luxury vacations. If you’re spending the money on an exquisite trip, you want to talk to an expert.  Travel concierges know all the ins and outs of practically every popular destination around the world first hand or through connections in their consortia which have vetted the properties and tours. They can personalize your experience, something booking online through a website cannot provide.  Complex itineraries and minute details require professional, personal assistance. The money spent having an expert navigate every detail of your trip will provide tremendous value in the end.

Millennials 

Millennials tend to err on the side of adventure when it comes to traveling. They want to take the “non-tourist”, less popular route. Only travel concierges are experts in this area. Millennials are much less experienced travelers. They really lean on that professional opinion when planning exotic vacations. 28% of millennials used a travel agent in 2014, while only 13 percent of baby boomers took advantage of one. This goes to show how much more millennials find value in having someone hammer out the details for them. They don’t have a problem paying a professional for the knowledge and experience they lack on that destination or experience.

Relationship Value

Booking travel online has no added relationship benefit. Luxury vacations are meant to be seamless, hassle-free and relaxing. You want someone there at the drop of a hat in case something goes awry. When booking with a luxury travel concierge, you build a strong personal relationship. They get to know your preferences, every detail of your itinerary and the destination in general, and for all of your future travels. Luxury travel is well worth the money, even more so when you have the comfort of a professional by your side.

Although these are only a few of the factors in travel agencies comeback, its return is significantly heightening the luxury travel market. It is proven that those who value their vacation dollars have learned the value is in taking advantage of a travel concierge / consultant to personalize the perfect, ideal vacation. Use a luxury travel concierge today to plan your next adventure.



Topics: concierge services

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